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Shared Server - - Mail Delivery Issue
Posted by Joe L. on 30 July 2014 05:54 PM

Dear Valued Customer,

In reference to the subject, we have just discovered there were some of our clients email account being compromised due to poor / weak password combination on their email account.

This however has gives the spammer access to blast out 30K of email daily therefore our shared hosting IP has been blacklisted by some of the email provider.

Our technical team has immediately brought this up to the email provider to de-listing our IP address and is working on a temporary turn around to avoid interruption with the email services however you should still be able to receive email without issue.

If you are running mission critical projects which required to send email during this short period, please do open up a support ticket for assistance and we will be able to assign you a temporary IP address to work with the problem.

Thank you,

Best regards,
Support Team

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